Civility & Respect are present in a work environment where employees are respectful and considerate in their interactions with one another, as well as with customers, clients, and the public.
Engaging your entire team in reviewing the factors that impact psychological health and safety in your workplace is the approach recommended by the National Standard of Canada on Psychological Health and Safety in the Workplace. By doing this, you not only build awareness of the responsibility of each employee to contribute to a positive workplace culture, you also get their involvement in developing and being part of the solution.
Download this Facilitator's Guide to help you lead a team discussion about addressing Civility and Respect.
Download the Guarding Minds @ Work Presentation Slides to guide a group discussion to better understand how Civility and Respect impacts your team and collaborate on an action plan to promote and protect this in your workplace.
This video offers an explanation of how Civility and Respect affects a workplace and strategies to improve it. This video is intended to help the facilitator learn language and hear examples prior to facilitating the team discussion.
This whiteboard animation video on Civility and Respect is part of the Ottawa Public Health series Have That Talk and can be helpful to show to your team at the beginning of your On the Agenda session.
Each of the psychosocial factors identified in Guarding Minds @ Work and the National Standard on Psychological Health and Safety in the Workplace have similar resources that can be found here.