Managing Return to Work: Episode Quiz

1.
John is asking Sam what reducing stressors means to her. This:
  • Rationale: Everyone reacts differently to different stressors. For Sam, it may be criticism, but for others a stressor may be isolation or too much noise. Understanding their particular need means the manager is less likely to feel that everything can potentially be a stressor.

  • Rationale: Workplace stressors are not personal medical information and are important manageable factors in a workplace success

  • Rationale: While some stress is a fact of life, managing those factors that negatively impact employee productivity makes good business sense.

2.
If John makes special arrangements with Sam to reduce her stressors:
  • Rationale: Whenever we engage the employee in creating a solution, their commitment to its success is often much greater.

  • Rationale: Although other employees may indeed want the same thing, accommodation of persons with disabilities is a duty rather than a preference. However, where a reduction in stressors supports better productivity and wellness and is cost effective you may want to consider how these or other changes could benefit other employees.

  • Rationale: Although it is impossible to predict her future expectations, by helping her to clearly establish her needs now, you reduce the chances that problems will continue to arise.

3.
Sam's co-workers, including Ann:
  • Rationale: Often in the case of a mental health leave, co-workers are unsure of what to say or go when the employee returns. As a result they may avoid the employee altogether. This can feel isolating to the employee and management should discuss with the employee a way to facilitate a more comfortable reintegration for everyone.

  • Rationale: Often co-worker's are busy enough and do not feel great about taking on extra work. This reality must be considered when discussing how work will be assigned during a transition time.

  • Rationale: Although privacy means not discussing personal medical information, an open discussion about the work place, tasks, and roles provides clarity and involves the co-workers in being part of the solution.

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