The following approaches can help in developing a continual improvement loop for a Psychological Health and Safety Management System that involves the organization assessing, implementing, evaluating and then adjusting through corrective action.
Evaluating outcomes related to the implementation of a Psychological Health and Safety Management System does not have to be difficult. What follows are some ideas for you to consider:
- Re-administering your original assessment of psychological health and safety in your organization and comparing baseline data to current measurements after 1 or 2 years can be one cost-effective way to measure some of the results.
- Timelines will be unique to each workplace, but an example could be:
- Year 1 – Commitment and planning
- Year 2 – Implementation of the plan
- Year 3 – Evaluation of outcomes
- Year 4 – Cycle begins again with continuation of successful strategies and the addition of corrective or improvement actions
- Remember that change takes time. Many strategies may take 2 or 3 years to have measurable results.
- Measures set during the planning stage should be reviewed including:
- Quality of work
- Worker* satisfaction
- Customer or client satisfaction
- Input, feedback and engagement
- Accountability measures
- Potential for long-term outcomes
- Also consider:
Once specific corrective action(s) and areas for improvement have been identified, begin planning to choose the most effective implementation strategies as part of the continual improvement process for your organization.