Summary: Support for preparing a customized list of mental health resources that includes easy access to internal and community organizations that can help in time of a mental health issue or crisis. Share the form with employees needing assistance or complete and have on-hand if help is needed.

Preparing a customized list of mental health resources helps provide easy access to both internal and community organizations. This list can be offered to employees needing assistance or used by those who want more information or advice. You can use our template or add to an existing list or database of resources within your organization.

The list can include:

Organizational Resources – Include details of your company's Employment Assistance Programs (EAPs), benefits or other resources as well as individuals who are available to assist an employee who may be experiencing mental health issues at work.

Community Resources

Mental health services – Many provinces now have a central toll-free number that lists provincially regulated mental health services. Add this to your resource list and then look for other credible mental health resource information that may not be provincially funded.

Addiction support – While addiction can be a mental illness, the services to help people with addiction are not always the same as those for people with depression or anxiety-related disorders. If there are resources close to your community that address both, this may be a good place to start.

Professional support – Sometimes it's difficult to locate the right professional support. Prepare a list of people or organizations in your area that specialize in treating mental illnesses such as depression or anxiety. These are the most common mental illnesses in the workplace and not all psychologists, social workers or doctors specialize in these areas. A list of national resources is available in Depression, Anxiety and other Conditions.

Crisis response – When the crisis involves someone who is experiencing mental health issues, you may wish to call a mental health crisis response team instead of law enforcement. Find out in advance who offers this service in your community, the hours they are available, the area they serve, and when it is appropriate to call them. If you do not know who to call, start with the emergency department of the local hospital. They often know who provides the mental health crisis response team services.

Where there is an immediate danger, call 911 or the emergency response number in your area. It's best if you identify the resources available in your community.

Community resources – Not everyone will require crisis response or hospitalization. Find out who offers support services such as group therapy, information about mental illnesses, and support for family members.

These and other resources to assist with a broad spectrum of mental health concerns can also be found in Depression, Anxiety and other Conditions.

Workplace Interventions and Training – Equip managers with training and tools to help them respond immediately and appropriately. This includes how to effectively manage performance and productivity issues.