Union representatives can help in the following ways:
- Promote social support – Encourage a culture of respect and inclusion where workers value one another.
- Provide information and resources – Educate members on both rights and responsibilities associated with the accommodation process. Help workers who may be experiencing mental health concerns access resources and expertise available in the organization and community. Some of these resources are included in Understanding Mental Health Issues.
- Engage workers in the discussion – Help workers be active in identifying and suggesting solutions that may allow them to stay well and continue contributing at work.
- Adopt psychologically safe approaches for settling disputes – Help to resolve workplace issues in a way that may be less confrontational or adversarial, especially for workers experiencing mental health issues.
- Address co-worker concerns – Work with the worker and employer to help ensure that co-worker concerns are addressed and working relationships are respectful.
- Help employers meet the duty to accommodate – Support a reasonable accommodation as outlined in applicable human rights legislation. See Duty to Accommodate.
- Ensure confidentiality – Respect the worker's wishes about which information is kept private and what could be shared to help support a functioning workplace.
- Recommend the use of a tool such as Supporting Employee Success – The free tool provides a process to help ensure that the worker is given the best opportunity for a successful accommodation.
- Clarify options – Help workers understand the options available to them in the accommodation process.
- Advocate and support – Help ensure that accommodation plans are focused on worker success in all situations, including when mental health needs to be taken into account.
- Support individual needs – Learn what will support the worker's safe and successful work accommodation.
- Respect collective agreements – Use in-depth knowledge to help ensure that the accommodation process respects the collective agreement.
- Follow up – Periodically check in with the worker and employer to help ensure that the accommodation is working and make suggestions if adjustments are needed.
Additional ideas on how unions can be involved in supporting workers and employers through the implementation of strategies to support psychologically safer workplaces are available in Union-Management Cooperation.