Putting workload management on the agenda

Learn how to facilitate a team discussion to address and improve workload management in the workplace. This resource includes a guide and slides to help you get started.

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Facilitate an effective team discussion about addressing and improving workload management in your workplace. The intended outcome is to create a practical and cost-effective action plan that works for your team.

Workload management

In a work environment where there is positive workload management, employees feel supported to complete their assigned tasks and responsibilities successfully.

In an organization with positive workload management, employees might say: 

  • The amount of work I am expected to do is reasonable for my position. 
  • I can talk to my supervisor about the amount of work I have to do. 
  • I have sufficient time to complete my work. 
  • Deadlines are reasonable. 
  • The frequency of staff turnover is reasonable for our sector. 
  • I feel my job is secure. 
  • I can do my job effectively with the tools and equipment provided. 

Creating awareness: A team discussion

Engage your entire team in reviewing the factors that impact psychological health and safety in your workplace. This approach is recommended by the National Standard of Canada on Psychological Health and Safety in the Workplace. By doing this, you build awareness of the responsibility of each employee to contribute to a positive workplace culture. You also get their involvement in developing and being part of the solution.

Creating change: Facilitating policy development

This session builds on employee ideas developed in the Creating awareness workshop. The next step is to engage decision makers in reviewing employee suggestions against evidence− or practice−based approaches. The objective is to modify or create policies and procedures that improve workload management for your organization.

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Evidence-based actions for workload management

Suggested actions are based on research or practice that can improve each psychosocial factor shown. In most cases, free resources are provided to help you move forward, with or without additional funding.

Each of the psychosocial factors identified in Guarding Minds at Work and the National Standard on Psychological Health and Safety in the Workplace have similar resources that can be found in the On the agenda workshop series.

Contributors include.articlesDan BilskerDavid K. MacDonaldDr. Heather StuartDr. Joti SamraDr. Martin ShainMary Ann BayntonMerv GilbertPhilip PerczakSarah JennerSusan JakobsonWorkplace Strategies team 2007-2021Workplace Strategies team 2022 to present

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