SUMMARY: Social Intelligence involves acting as a role model and facilitator of psychologically safe interactions between and among all workplace stakeholders, including those who are marginalized or vulnerable.

Why this matters:

Here are some benefits that having a focus on social intelligence can provide:

  • Stress at work does not necessarily lead to absence
  • Employees with mental health issues reach out for help earlier
  • Employees demonstrate civility and respect
  • Team productivity is maintained during times of high demand
  • Employee engagement increases

Suggested actions and resources by statement:

1. “I refer employees experiencing mental health issues to appropriate resources in the organization or community.”

2. “I support the needs of employees with mental health issues who are trying to stay productive at work.”

3. “I am comfortable when employees share their emotional or personal concerns with me.”

4. “I’m effective at dealing with workers’ emotional reactions even when I have high work stress.”

5. “Employees can easily access me if they need someone to listen.”

  • Communicate to your staff the times that you are available and would have an open door

6. “I keep my team motivated and positive, even when stress or tensions are high.”

7. “I take active steps to create a work environment that is free of stigma and discrimination.”

8. “I actively strive to facilitate respectful and non-judgmental discussions about mental health in the workplace.”

9. “I encourage solution-focused discussions about issues that affect work relationships and morale.”

10. “During times of high work stress, I remain positive in my language and attitude with my employees.”

11. “I motivate all of my employees to do their best work and achieve their job goals.”

12. “I help each employee foster a sense of purpose and meaning in their work.”

13. “During times of high work demands, I work even harder at keeping my employees motivated and engaged.”

14. “I notice when an employee is disengaged, and I try to help resolve the challenges they are facing.”

15. “I facilitate development of interpersonal skills, in addition to the development of technical job skills.”

16. “I find opportunities for employees to utilize their personal strengths at work.”

17. “I have a strong understanding of what makes each of my employees feel appreciated for their efforts.”

18. “I recognize efforts and successes in ways that are meaningful to each particular employee.”

19. “I am aware of how my stress and frustration can impact others at work.”