SUMMARY: Team-building activities, developed by experts, can help build resilience and emotional intelligence by improving the ability of leaders and team members to respond effectively to workplace stressors, resolve issues, and support each other through challenging times.

Team Dynamics

Improving team culture

Asking the right questions and paying close attention to the answers is one way to help improve team culture.

Connecting with Your Team

Taking time to connect to help create strong relationships and reduce the impact of negative emotions in the workplace.

Monitoring Your Impact on Others

Optimizing leadership by staying aware of how mood impacts others.

Good Enough vs. Perfection

Developing shared and reasonable expectations in terms of quality of work.

Practicing Non-Judgmental Interpretations

Developing constructive and non-judgmental interpretations of workplace situations and behaviours.

Matching Intent and Behaviour

Changing external behaviour to better reflect intention.

Identify Your Values

Articulating core values to identify goals and understand behaviours.

Identify Your Strengths

Thinking about specific ways to build strengths.

Acknowledging Strengths

Thinking about and articulating the strengths that others bring to the team.

Mistake Meetings

Developing a sense of openness and trust amongst the team.

Acknowledging Our Accomplishments

Providing an opportunity for employees to share positive contributions that may not have been recognized.

Specific Active Acknowledgement

Improving the way we acknowledge and respond to others.

Team Huddle

Celebrating each other's wins and supporting one another's challenges can help build team and organizational resilience.

Volunteering Together

Building resilience through social support and self-efficacy.

Resilience and Problem-Solving

Identifying and Overcoming Obstacles

Building problem-solving and communication skills to help identify and overcome obstacles at work.

Implementing Needs-Based Problem-Solving

Improving effectiveness and reducing negative emotions in the workplace.

Reacting to Change

Developing awareness of how we react to change.

Identifying Workplace Risks

Engaging teams in reviewing past stressful work situations to develop strategies for the future stressful work situations.

Learning From the Past

Drawing on past experiences to develop awareness of personal coping strategies.

Dealing With Disappointment

Focusing on facing and moving beyond a disappointment.

Dealing With Worry

Reducing worry about work and replacing it with effective problem solving.

Emotional Intelligence

Awareness of Other People’s Emotions

Being attentive to the non-verbal emotional messages being communicated.

Using Self-Talk to Overcome Barriers

Using positive self-talk to remember past successes in challenging situations.

The Function of Emotions

Examining exactly what an emotional response may be communicating.

Expressing Emotions Constructively

Expressing emotions can impact how workers respond.

Emotional Triggers

Understanding emotional triggers helps to address different situations.

Wearing a Mona Lisa Smile (can lift your mood)

Smiling can reduce the intensity of negative emotions.

Anger as a Symptom

Examining situations where anger is a “secondary emotion” – which may be a symptom of an underlying “primary emotion”.

Expressing Anger Constructively

Expressing anger constructively may be the best way to minimize circumstances in the future.

Examining Emotionally-Driven Decision-Making

Exploring factors that make it more likely for emotions to drive decisions.

Mindful Minutes to De-stress

Calming the mind to improve focus and reduce stress.

Improving Communication

Identifying Your Interaction Style

Thinking about interaction styles when under stress.

Interpreting Negative Feedback Accurately

Interpreting feedback accurately by focusing on its constructive intent and keeping it in perspective.