Asking the right questions and paying close attention to the answers is one way to help improve team culture.
Taking time to connect to help create strong relationships and reduce the impact of negative emotions in the workplace.
Optimizing leadership by staying aware of how mood impacts others.
Developing shared and reasonable expectations in terms of quality of work.
Developing constructive and non-judgmental interpretations of workplace situations and behaviours.
Changing external behaviour to better reflect intention.
Articulating core values to identify goals and understand behaviours.
Thinking about specific ways to build strengths.
Thinking about and articulating the strengths that others bring to the team.
Developing a sense of openness and trust amongst the team.
Providing an opportunity for employees to share positive contributions that may not have been recognized.
Improving the way we acknowledge and respond to others.
Celebrating each other's wins and supporting one another's challenges can help build team and organizational resilience.
Building resilience through social support and self-efficacy.
Resilience and Problem-Solving
Building problem-solving and communication skills to help identify and overcome obstacles at work.
Improving effectiveness and reducing negative emotions in the workplace.
Developing awareness of how we react to change.
Engaging teams in reviewing past stressful work situations to develop strategies for the future stressful work situations.
Drawing on past experiences to develop awareness of personal coping strategies.
Focusing on facing and moving beyond a disappointment.
Reducing worry about work and replacing it with effective problem solving.
Being attentive to the non-verbal emotional messages being communicated.
Using positive self-talk to remember past successes in challenging situations.
Examining exactly what an emotional response may be communicating.
Expressing emotions can impact how workers respond.
Understanding emotional triggers helps to address different situations.
Smiling can reduce the intensity of negative emotions.
Examining situations where anger is a “secondary emotion” – which may be a symptom of an underlying “primary emotion”.
Expressing anger constructively may be the best way to minimize circumstances in the future.
Exploring factors that make it more likely for emotions to drive decisions.
Calming the mind to improve focus and reduce stress.
Thinking about interaction styles when under stress.
Interpreting feedback accurately by focusing on its constructive intent and keeping it in perspective.